Need help with your order, have a question about the rose, or want to check something before buying?
Send us a message and we’ll get back to you as soon as possible.
For order questions, please include your order number if you have one. If your rose has arrived damaged, please include clear photos of the product and packaging so we can review it quickly.
Email: hellothethoughtfulrose@gmail.com
We usually reply within 24–48 hours.
The Thoughtful Rose is made to be a gift with meaning, so if something does not feel right, we’ll do our best to help.